Its a well-known fact that acquiring a new client costs about 5 times more (time + money) than keeping the ones who are already using your services, so serving and retaining your customers is the foundation of growing a successful housekeeping business. One way to retain them is to let them know that you appreciate their loyalty. While this can be done intermittently, it also must be done with sincerity.
This time of year is all about giving thanks-and is the perfect time to show your customers how much you appreciate their business. It does not have to be involved or expensive-a simple handwritten note card or a surprise (and complimentary) oven or refrigerator cleaning will get the message across.
How do you show your customers that you appreciate them? Here are 5 excellent ways to show your customers that you care, courtesy of the Go Daddy Blog:
What are some others that you could add to this list? Please share with us in the comments below!